In light of the ongoing global pandemic, we understand that now, more than ever, health and hygiene is incredibly important. The safety of our team and our customers are our top priority and we will continue to practice our high standards of hygiene and strict quarantine controls throughout everything that we do.
All orders will be shipped out as usual by our dedicated team, on the following business day.
All international orders made from the 28th of April 2020 and onwards will be shipped out with DHL EXPRESS COURIER.
Please refer to the following table for shipping rates to your country - please note all dollar amounts are in AUD. All estimated delivery times are calculated from date of dispatch:
|Country||DHL courier express|
|New Zealand, United States, Canada||$16AUD (3-6 business days)|
|Austria, Belgium, Brunei, China, Denmark, France, Germany, Greece, Hong Kong, Italy, Japan, Macao, Malaysia, Mexico, Netherlands, Philippines, Singapore, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, United Kingdom & Vietnam||$25AUD (3-6 business days)|
|Rest of world||$50AUD (3-6 business days)|
INTERNATIONAL ORDERS MADE BEFORE 28th OF APRIL SHIPPING TIMES:
|Country:||Standard shipping||Express shipping||Courier express|
|Australia||Up to 12 business days||Up to 6 business days||N/A|
|New Zealand, United Kingdom, United States & Canada||25+ business days||Up to 15 business days||Up to 6 business days|
|All other countries||25+ business days||Up to 21 business days||
Up to 6 business days
You can view specific postal updates for your country here.
EXTENDED RETURNS POLICY:
We have extended our returns policy from 14 days to 30 days as we understand that many of you may be self isolating and staying at home. If you require more time or have any concerns, please contact us within the 30 day period and we will be more than happy to assist.
Please consider the safety of others when trying on and returning your pieces. Any pieces that do not satisfy our returns policy will be strictly rejected.
As always, if you have any questions we are always here and happy to help.