SHIPPING BIKINIS WORLDWIDE ūüĆŹ

Tracking:
All orders are sent with Auspost and can be tracked here with your tracking number found in your shipping confirmation email. 

Courier services are sent with DHL. 

Domestic orders:
We offer free standard shipping on all domestic orders over $50 AUD.

Standard delivery: please allow 3-5 working days for delivery in metro areas and 4-7 working days for delivery to rural addresses. Shipping is $5 for orders under $50 AUD.

Express delivery: please allow 1-2 working days for delivery in metro areas and 2-3 working days for delivery to rural addresses. Express delivery will incur a fee of $6.95 for all orders under $150. We offer free express shipping on all domestic orders over $150.

Once your order has been shipped, an email confirmation will be sent to you with tracking information.

All orders are processed and shipped out on the following business day.

Please note that sometimes there are delays within the postal network that may affect your delivery.

International orders:
We ship worldwide babes!

We offer free international shipping on all orders above $200 AUD.

Please refer to the following table for shipping rates to your country - please note all dollar amounts are in AUD. All estimated delivery times are calculated from date of dispatch:

Country: Standard shipping for orders below $200 Express shipping for all orders  Courier express
New Zealand, United Kingdom
United States & Canada
$10AUD (up to 11 business days) $30AUD (up to 6 business days) See below rates (2-4 business days)
All other countries $20AUD (up to 10+ business days) $40AUD (up to 9 business days)
See below rates (2-4 business days)

 

Country: Courier express with DHL
New Zealand,
United States, Canada
$34.95 (2-4 business days)
Mexico, United Kingdom, Japan, Hong Kong, Greece, Germany, France, Italy, Spain
$44.95 (2-5 business days)


Once your order has been shipped, an email confirmation will be sent to you with tracking information. 

Purchases that are made after 12pm (AEST) on weekdays and all orders on weekends and public holidays will be processed on the following business day.

Kotomi Swim is not responsible for any import charges, duties or taxes on international sales. If you reject a parcel due to unexpected customs and import charges, we reserve the right to withhold the cost of shipping your parcel each way when we complete your refund. 

International delivery may take up to 11-16 business days. Please note that sometimes there are delays within the postal network that may affect your delivery. If this occurs, please contact us at orders@kotomiswim.com.au and we will get back to you as soon as possible.

Unclaimed packages:

Parcels that have been attempted to be delivered but is not claimed by the customer within the allocated time frame, will generally be returned to us by your local postal service. In this situation, the customer will be liable for shipping charges. Once the parcel is returned to our team, a gift card to the value of the order items¬†ÔĽŅminus¬†ÔĽŅthe original shipping cost will be issued to the customer which may be used to repurchase the order.¬†